Ekohelsinki's clothing rental service is now available!
Please note, that our rental service is available only in Finland.
How it works
It’s very simple:
1. Choose outfit to rent
You can rent clothes for 7 days. We will ship your order in 1-2 business days.
2. Enjoy your new look!
3. Return the product(s)
Use prepaid return label. Don’t worry about washing, we will take care of cleaning.
- How long is the rental time?
We offer rental for 7 days. You can also extend your rental time; buy extra time here.
- Where do you ship?
Our rental service is available only inside Finland. Please note, that we do not ship to Åland Islands.
- I loved the outfit, can I buy it?
Yes, you can! Please contact our customer service and we will arrange it.
- Is there delivery fee?
Yes, we charge a small delivery fee starting from 5,90€ (Posti). You can also choose home delivery (11,90€) or Matkahuolto (7,90€).
- How do I return an item after the rental period?
It’s easy; add prepaid label on the package and drop it to nearest postal service.
Please drop package to postal service before 24:00 on your last rental day.
- What if I return product too late?
We will charge late fee; 19€/day.
- What if item does not fit?
You can change to another size free of charge in 24h from receiving the package. Please contact our customer service: info@ekohelsinki.
- Do I have to wash clothes?
Don’t worry about washing. Cleaning service is included in rental prices.
- What if I lose or destroy the item?
Don’t worry about normal usewear – we will fix them! Normal use wear means for example stains that are removable in normal wash.
- get lost
- get stolen
- get destroyed
- get so dirty, that stains are not washable in normal wash
we will charge full retail price of the item, that is mentioned on every item rental page.
The full price is also charged for items that are not returned with in 7 business days from ending of the rental period.
- Can I cancel my order?
If order is not yet shipped, you can cancel it for free of charge,
If you have received tracking code and your product is already sent, you can return it. Please return package without delay, so we can rent the product to the next client as soon as possible :) Please do not rip off labels so we know, that item(s) is unused. Returning fee is 7,90€ (postal fee). Contact us before returning; info@ekohelsinki.